Latest Blogs


What’s the Difference Between A Managed Repair Program and a TPA?

Posted on November 16, 2020 8:36 AM by Jack Dennison

In the past, many insurance companies sponsored a managed repair program. State Farm had its Preferred Service Provider program, American Family had its Home Repair Program, and so on. A contractor could...

Making This Single Addition Can Triple Your Business in 18 – 24 Months

Posted on November 3, 2020 10:38 AM by Jack Dennison

80% of the 25,000 Restoration business in the US provide only mitigation services. That’s right, 4 out of 5 remove damaged building materials, but they don’t do the putback. Any company...

Do You Take Bids from Subcontractors? Don’t!

Posted on October 26, 2020 10:15 AM by Jack Dennison

The reason we take bids from subcontractors is that we don’t know any better way. There is a better way! First, determine exactly what you want them to do. Prepare a subscope...

NET Profit is the Best Measurement of Your Business's Success

Posted on October 26, 2020 8:33 AM by Jack Dennison

If you can’t operate your business to produce a 20% net profit, there is something seriously wrong with your business! We’ve all heard of the financial term EBITDA, which stands for...

HOW I BUILT A $5 MILLION BUSINESS IN EIGHT YEARS

Posted on October 13, 2020 8:28 AM by Jack Dennison

As a contractor, I was always interested in how others did it and built successful businesses. Perhaps you will find insight and encouragement from learning how I did mine. First, the...

Why Aren’t YOU Receiving Referral Work from National Managed Repair Programs?

Posted on October 7, 2020 8:51 AM by Jack Dennison

We all want referral work!! In our restoration industry, we call National Managed Repair Programs Third Party Administrator Networks (TPAs). These National groups administrate property claims in conjunction with the carrier,...

What Can You Do to Improve Your Year-End Trajectory?

Posted on October 5, 2020 8:41 AM by Jack Dennison

This is the time of year when we take note of our year-end numbers. We ask what can we do to have a strong finish to the year. What can...

How Much Work Can a TPA Send You?

Posted on September 24, 2020 7:45 AM by Jack Dennison

What if one TPA sent you 3 jobs a month. That’s 36 a year, and if you are a mitigation-only company that will produce more than $100,000 of revenue. If...

No, No, No! You’re Using Painter’s Tape All Wrong!

Posted on September 24, 2020 7:41 AM by Jack Dennison

NO, you don’t use it for masking a paint job, silly! Have you ever had a customer at the end of the job come up with a two-page long punch list...

What You Need to Know About Managing Your Cash Flow

Posted on September 24, 2020 7:36 AM by Jack Dennison

Good cash flow management ensures there is always enough cash on hand to meet expenses. For most restoration owners, this is rarely the case. We always seem to be cash strapped....

Have You Tapped Into the Biggest Moneymaker in Our Industry?

Posted on September 16, 2020 8:21 AM by Jack Dennison

If you want to grow your restoration business and are not providing rebuild services, you are missing out on the biggest moneymaker ever! Every Restoration owner wants to grow their business!...

Your Restoration Business Is Too Small!

Posted on September 14, 2020 6:57 AM by Jack Dennison

This is about your future that should direct your steps today! The matter is vitally important, and I hope you read this carefully! To the 25,000 Restoration Company Owners, I ask you,...

What's Holding You Back From Becoming a Full-Service Restoration Contractor?

Posted on September 9, 2020 10:58 AM by Jack Dennison

Fear? Know-How? Confidence? Of the 25,000 restoration companies in the US, 80% are mitigation-only businesses. Would it surprise you to learn that many of those want to become full-service? But they don't...

How Much Salary Should Owners Make?

Posted on September 8, 2020 11:46 AM by Jack Dennison

Owners should receive a salary of no less than $100,000 annually. While some smile at such a notion, others frown because they see no way of doing this. A young fledgling company...

What’s YOUR Marketing ROI?

Posted on September 8, 2020 10:29 AM by Jack Dennison

ROI measures the amount of financial benefit you receive from a particular marketing investment. We all make marketing investments in our business: Some contractors spend $2,000 or more on monthly Google AdWord...

“Tell me what you can do for me,” he blurted at me over the phone.

Posted on September 1, 2020 11:20 AM by Jack Dennison

That was the greeting I recently received from one brash young contractor. “Tell me what you can do for me,” he said. After starting to recover my composure, I spit and...

How Do YOU Do Estimate Review?

Posted on August 18, 2020 8:14 AM by Jack Dennison

How many companies have a process in place for estimate review? I'm not just talking about checking an estimator's work to ensure they are not leaving money on the table. It...

What Do You Do When You Can't Find the Right Manager for Your Business?

Posted on August 17, 2020 1:35 PM by Jack Dennison

Every Owner knows how difficult it is to find quality workers. This is especially true for managers. Many owners struggle with knowing where to look, how to interview, and how to...

STOP Messing Up Customer Change Orders

Posted on August 6, 2020 2:52 PM by Jack Dennison

A Change Order is any change, whether an upgrade or a downgrade that a customer makes to the approved scope of repair. There's only one way to document a change order...

Have You Ever Filed a Lien to Ensure You Get Paid?

Posted on August 6, 2020 11:23 AM by Jack Dennison

If you haven't, you likely have serious collection issues on unpaid balances owed to you. Lien leverage is your most valuable tool in getting paid by customers who don't want to...