Posted on November 16, 2020 8:36 AM by Jack Dennison
In the past, many insurance companies sponsored a managed repair program. State Farm had its Preferred Service Provider program, American Family had its Home Repair Program, and so on. A contractor could...Posted on November 3, 2020 10:38 AM by Jack Dennison
80% of the 25,000 Restoration business in the US provide only mitigation services. That’s right, 4 out of 5 remove damaged building materials, but they don’t do the putback. Any company...Posted on October 26, 2020 10:15 AM by Jack Dennison
The reason we take bids from subcontractors is that we don’t know any better way. There is a better way! First, determine exactly what you want them to do. Prepare a subscope...Posted on October 26, 2020 8:33 AM by Jack Dennison
If you can’t operate your business to produce a 20% net profit, there is something seriously wrong with your business! We’ve all heard of the financial term EBITDA, which stands for...Posted on October 13, 2020 8:28 AM by Jack Dennison
As a contractor, I was always interested in how others did it and built successful businesses. Perhaps you will find insight and encouragement from learning how I did mine. First, the...Posted on October 7, 2020 8:51 AM by Jack Dennison
We all want referral work!! In our restoration industry, we call National Managed Repair Programs Third Party Administrator Networks (TPAs). These National groups administrate property claims in conjunction with the carrier,...Posted on October 5, 2020 8:41 AM by Jack Dennison
This is the time of year when we take note of our year-end numbers. We ask what can we do to have a strong finish to the year. What can...Posted on September 24, 2020 7:45 AM by Jack Dennison
What if one TPA sent you 3 jobs a month. That’s 36 a year, and if you are a mitigation-only company that will produce more than $100,000 of revenue. If...Posted on September 24, 2020 7:41 AM by Jack Dennison
NO, you don’t use it for masking a paint job, silly! Have you ever had a customer at the end of the job come up with a two-page long punch list...Posted on September 24, 2020 7:36 AM by Jack Dennison
Good cash flow management ensures there is always enough cash on hand to meet expenses. For most restoration owners, this is rarely the case. We always seem to be cash strapped....Posted on September 16, 2020 8:21 AM by Jack Dennison
If you want to grow your restoration business and are not providing rebuild services, you are missing out on the biggest moneymaker ever! Every Restoration owner wants to grow their business!...Posted on September 14, 2020 6:57 AM by Jack Dennison
This is about your future that should direct your steps today! The matter is vitally important, and I hope you read this carefully! To the 25,000 Restoration Company Owners, I ask you,...Posted on September 9, 2020 10:58 AM by Jack Dennison
Fear? Know-How? Confidence? Of the 25,000 restoration companies in the US, 80% are mitigation-only businesses. Would it surprise you to learn that many of those want to become full-service? But they don't...Posted on September 8, 2020 11:46 AM by Jack Dennison
Owners should receive a salary of no less than $100,000 annually. While some smile at such a notion, others frown because they see no way of doing this. A young fledgling company...Posted on September 8, 2020 10:29 AM by Jack Dennison
ROI measures the amount of financial benefit you receive from a particular marketing investment. We all make marketing investments in our business: Some contractors spend $2,000 or more on monthly Google AdWord...Posted on September 1, 2020 11:20 AM by Jack Dennison
That was the greeting I recently received from one brash young contractor. “Tell me what you can do for me,” he said. After starting to recover my composure, I spit and...Posted on August 18, 2020 8:14 AM by Jack Dennison
How many companies have a process in place for estimate review? I'm not just talking about checking an estimator's work to ensure they are not leaving money on the table. It...Posted on August 17, 2020 1:35 PM by Jack Dennison
Every Owner knows how difficult it is to find quality workers. This is especially true for managers. Many owners struggle with knowing where to look, how to interview, and how to...Posted on August 6, 2020 2:52 PM by Jack Dennison
A Change Order is any change, whether an upgrade or a downgrade that a customer makes to the approved scope of repair. There's only one way to document a change order...Posted on August 6, 2020 11:23 AM by Jack Dennison
If you haven't, you likely have serious collection issues on unpaid balances owed to you. Lien leverage is your most valuable tool in getting paid by customers who don't want to...