Latest Blogs


How Much Work Can a TPA Send You?

Posted on September 24, 2020 7:45 AM by Jack Dennison

What if one TPA sent you 3 jobs a month. That’s 36 a year, and if you are a mitigation-only company that will produce more than $100,000 of revenue. If...

No, No, No! You’re Using Painter’s Tape All Wrong!

Posted on September 24, 2020 7:41 AM by Jack Dennison

NO, you don’t use it for masking a paint job, silly! Have you ever had a customer at the end of the job come up with a two-page long punch list...

What You Need to Know About Managing Your Cash Flow

Posted on September 24, 2020 7:36 AM by Jack Dennison

Good cash flow management ensures there is always enough cash on hand to meet expenses. For most restoration owners, this is rarely the case. We always seem to be cash strapped....

Have You Tapped Into the Biggest Moneymaker in Our Industry?

Posted on September 16, 2020 8:21 AM by Jack Dennison

If you want to grow your restoration business and are not providing rebuild services, you are missing out on the biggest moneymaker ever! Every Restoration owner wants to grow their business!...

Your Restoration Business Is Too Small!

Posted on September 14, 2020 6:57 AM by Jack Dennison

This is about your future that should direct your steps today! The matter is vitally important, and I hope you read this carefully! To the 25,000 Restoration Company Owners, I ask you,...

What's Holding You Back From Becoming a Full-Service Restoration Contractor?

Posted on September 9, 2020 10:58 AM by Jack Dennison

Fear? Know-How? Confidence? Of the 25,000 restoration companies in the US, 80% are mitigation-only businesses. Would it surprise you to learn that many of those want to become full-service? But they don't...

How Much Salary Should Owners Make?

Posted on September 8, 2020 11:46 AM by Jack Dennison

Owners should receive a salary of no less than $100,000 annually. While some smile at such a notion, others frown because they see no way of doing this. A young fledgling company...

What’s YOUR Marketing ROI?

Posted on September 8, 2020 10:29 AM by Jack Dennison

ROI measures the amount of financial benefit you receive from a particular marketing investment. We all make marketing investments in our business: Some contractors spend $2,000 or more on monthly Google AdWord...

“Tell me what you can do for me,” he blurted at me over the phone.

Posted on September 1, 2020 11:20 AM by Jack Dennison

That was the greeting I recently received from one brash young contractor. “Tell me what you can do for me,” he said. After starting to recover my composure, I spit and...

How Do YOU Do Estimate Review?

Posted on August 18, 2020 8:14 AM by Jack Dennison

How many companies have a process in place for estimate review? I'm not just talking about checking an estimator's work to ensure they are not leaving money on the table. It...

What Do You Do When You Can't Find the Right Manager for Your Business?

Posted on August 17, 2020 1:35 PM by Jack Dennison

Every Owner knows how difficult it is to find quality workers. This is especially true for managers. Many owners struggle with knowing where to look, how to interview, and how to...

STOP Messing Up Customer Change Orders

Posted on August 6, 2020 2:52 PM by Jack Dennison

A Change Order is any change, whether an upgrade or a downgrade that a customer makes to the approved scope of repair. There's only one way to document a change order...

Have You Ever Filed a Lien to Ensure You Get Paid?

Posted on August 6, 2020 11:23 AM by Jack Dennison

If you haven't, you likely have serious collection issues on unpaid balances owed to you. Lien leverage is your most valuable tool in getting paid by customers who don't want to...

Have You Ever Done a Xactimate Treasure Hunt? You Should!

Posted on August 2, 2020 3:29 PM by Jack Dennison

The treasurer hunt is our effort to find the lost or hidden treasure of missing items from an adjuster's repair estimate. When the staff adjuster writes a repair estimate, they typically...

Get That ACV Payment Before you Start the Rebuild Work

Posted on July 28, 2020 7:00 AM by Jack Dennison

Many full-service contractors struggle with cash flow. They float the costs of their rebuild work and don’t get a nickel toward those costs until 45 – 60 days after completion. The...

Am I the Odd Man Out, or What?

Posted on July 22, 2020 5:51 AM by Jack Dennison

I have gone on the record to say that I LOVE … Xactimate … TPAs … and Construction. Each of these are hot buttons for contractor trash talk. Some contractors say of...

Don't Miss Out on the Full-Service Advantage

Posted on July 6, 2020 6:54 AM by Jack Dennison

Are you an entrepreneurial business owner looking for your next big move, rebuild services might be it! Of the 25,000 restoration contractors in the US, 4 out of 5 do Mitigation...

Capturing More Rebuild Work

Posted on June 29, 2020 6:16 AM by Jack Dennison

It's really very simple. When you show up on the doorstep of a customer who is ankle-deep in water, they think, they expect, they want you to do all that is...

Owner's You Need to Read This! You Really Do!

Posted on June 22, 2020 7:54 AM by Jack Dennison

Owners, don't ask your team if they want to grow your business. Why? Because they really don't! Owners and employees see the world differently. Owners want more, and employees feel they...

Are We Making any Money Yet?

Posted on June 15, 2020 10:02 AM by Jack Dennison

Net profit is what's left over after all your work is done, and bills are paid. In restoration, we should expect net profit to be around 20%. If you make $1...